topic Re: Problem with Bulk Address "No Entries Found" in BriteVerify

Problem with Bulk Address "No Entries Found"

Raquel — Sun, 27 Apr 2025 13:52:08 GMT

I managed without issue to bulk validate both emails and mobile phones. When I load a very small (5 records) test for the bulk address verification I keep getting a no entries found error? I have the following headers :
ID
Address Line 1
City
State/Province
Postal Code
Country
I have tried multiple headers.. Please advise.

Re: Problem with Bulk Address "No Entries Found"

Manuel_Validity — Tue, 29 Apr 2025 14:12:53 GMT

Hello @Raquel , thank you for posting this. I see that none of our community members has been able to reply to your post with a possible answer so I've reached out to one of our subject matter experts to see if they can find an answer for you. I hope to get an answer soon.

Thanks,

Manuel

Re: Problem with Bulk Address "No Entries Found"

Manuel_Validity — Tue, 29 Apr 2025 15:04:57 GMT

Hello again, @Raquel.

Alan Blair, one of our product managers and subject matter expert was having a bit of trouble posting a reply through his account so I am forwarding his message here:

"Thanks for using BriteVerify! From your screenshot it looks like you're importing a CSV file. At this time Mailing Address verification is only possible using either the Bulk or Real-time API. You can review the API documentation here: https://docs.briteverify.com/."

Hope this is helpful.

Thanks,

Manuel

Re: Problem with Bulk Address "No Entries Found"

Raquel — Mon, 19 May 2025 17:25:37 GMT

It seems this is a bug.. The workaround is to also validate phone or email. Unfortunately that also means you are using double credits..

Re: Problem with Bulk Address "No Entries Found"

Raquel — Mon, 19 May 2025 17:26:49 GMT

so why can no one reply?

Re: Problem with Bulk Address "No Entries Found"

Raquel — Mon, 19 May 2025 17:27:34 GMT

This was done through bulk. It is a bug .. we have a workaround.. see my other reply..