https://mycommunity.validity.com/t5/briteverify/no-reply-from-support-when-asking-to-validate-an-email/m-p/2935#M79 <P>I reached out to the online chat and got no response.&nbsp; I submitted a case but still have not received any response.&nbsp;&nbsp;</P> Tue, 18 Nov 2025 21:50:06 GMT MaMason 2025-11-18T21:50:06Z https://mycommunity.validity.com/t5/briteverify/no-reply-from-support-when-asking-to-validate-an-email/m-p/2935#M79 <P>I reached out to the online chat and got no response.&nbsp; I submitted a case but still have not received any response.&nbsp;&nbsp;</P> Tue, 18 Nov 2025 21:50:06 GMT https://mycommunity.validity.com/t5/briteverify/no-reply-from-support-when-asking-to-validate-an-email/m-p/2935#M79 MaMason 2025-11-18T21:50:06Z https://mycommunity.validity.com/t5/briteverify/no-reply-from-support-when-asking-to-validate-an-email/m-p/2936#M80 <P>Hello&nbsp;<a href="https://mycommunity.validity.com/t5/user/viewprofilepage/user-id/1885">@MaMason</a>&nbsp;, checking on your situation I do see a support case created for you yesterday with our support team's response to you. I will message you with the details of the support ticket so you can follow up as our response email may not have gotten to your inbox.&nbsp;</P> <P>Thank you,</P> <P>Manuel</P> Wed, 19 Nov 2025 19:46:27 GMT https://mycommunity.validity.com/t5/briteverify/no-reply-from-support-when-asking-to-validate-an-email/m-p/2936#M80 Manuel_Validity 2025-11-19T19:46:27Z