topic Permanent Reload Loop in BriteVerify

Permanent Reload Loop

andreworender — Tue, 03 Feb 2026 19:36:51 GMT

When logging into Brite Verify - after entering my credentials - I get stuck in an endless refresh loop. I have tried deleting browsing data and cookies. I have tried every browser. I have tried logging in through recommended websites. I am unable to access Brite Verify.

Re: Permanent Reload Loop

AnthonyValidity — Wed, 04 Feb 2026 13:28:21 GMT

Hi @andreworender ,

I'm sorry to hear you're running into this. For this issue, please open a case with Support. You can do this by going to this link: https://mycommunity.validity.com/t5/custom/page/page-id/SupportPage-CreateNewTicket-v2

Any screenshots would also be helpful.

Regards,