OAuth Error: Connecting CRM

DP — Tue, 11 Apr 2023 21:07:46 GMT

Hello,

Has anyone experienced the following error when attempting to connect your CRM account to DemandTools V?
Error Message: "CRM OAuth Error: Unknown error"

Additional Context:

I am logged in to my DemandTools account
We use OneLogin SSO
Attemting to connect via custom Domain

Re: OAuth Error: Connecting CRM

JonG_Validity — Wed, 12 Apr 2023 13:16:21 GMT

Hi @DP, I am sorry you are encountering this error.

After reviewing this, it appears that working with our technical support team & your internal IT department is the best route to take. I was able to locate your existing support ticket - you will want to ensure that there is nothing blocking the connection between your organization and DemandTools.

I will private message you a couple of other details that may assist your IT team with this process; if those solutions do not work, I would suggest responding back to your existing ticket to let our team know & we can look into additional troubleshooting.

topic OAuth Error: Connecting CRM in DemandTools

OAuth Error: Connecting CRM

Re: OAuth Error: Connecting CRM