topic New DemandTools feature: Notifications in DemandTools

New DemandTools feature: Notifications

Lindsay — Mon, 04 Mar 2024 17:05:23 GMT

We are pleased to announce you can now receive notifications about your DemandTools run history and scheduled jobs.

Feature Highlights:

Create real-time Run History Event notifications
Schedule a recurring digest of activity with Run History Summary notifications
Create real-time Scheduled Job Activity notifications
Get notifications in email, Slack or Microsoft Teams

Learn how to set up your first notification:
DemandTools V Release - Create a notification

Re: New DemandTools feature: Notifications

Asti-C — Mon, 10 Jun 2024 11:40:28 GMT

Hi,

I'm an Admin user and I've created a weekly notification to be emailed to me with a Run History Summary. When I receive this weekly email it has no data, all I see is the DTV Run History Summary template. But when I log into DemandTools V and check the Run History I can see that scenarios have been run. I've checked my selection criteria to ensure I've selected the correct product and org and set job types to All as well as selecting all product modules. Any idea where I'm going wrong please?

Thanks!

Re: New DemandTools feature: Notifications

Pugs_Validity — Mon, 10 Jun 2024 14:26:47 GMT

Hey @Asti-C, please submit a support request via the Support button at the top of the page and a member of our Support team will be in touch shortly to assist. Thanks!