topic Changing Default GPT Feedback Loop Identifiers in Salesforce Marketing Cloud in Everest

Changing Default GPT Feedback Loop Identifiers in Salesforce Marketing Cloud

DMartz — Fri, 03 Feb 2023 14:05:16 GMT

We are in the process of migrating to Salesforce Marketing Cloud and are wondering if anyone knows if it's possible to change the default GPT Feedback Loop Identifiers in Salesforce Marketing Cloud? SFMC automatically adds the Feedback identifiers to deploymentts and we're looking to customize what's currently in place.

Re: Changing Default GPT Feedback Loop Identifiers in Salesforce Marketing Cloud

JulieS_Validity — Fri, 03 Feb 2023 17:35:16 GMT

Hey @DMartz, great question! I've done some crowdsourcing but this is not something we have visibility to on our end. I recommend opening a ticket with the folks at SFMC to ask them what their options are. Feel free to update us all here when you hear back too, so we can all learn the answer! 🙂

Re: Changing Default GPT Feedback Loop Identifiers in Salesforce Marketing Cloud

DMartz — Fri, 03 Feb 2023 17:57:59 GMT

Thanks Julie. I did open a ticket with SFMC support and will post their response when I hear back from them.