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(Update: Service Restored) Product outage impacting some of Validity's products - Working to resolve

Manuel_Validity
Administrator
Administrator

We are experiencing a product outage impacting DemandTools V, DemandTools Elements, and GridBuddy Connect. Our engineering team has determined that the root cause for this is an AWS outage. Our team is actively monitoring the situation and working to resolve the issue as quickly as possible.

We will continue to post updates to the DemandTools Forum as they become available.

Thank you for your patience and understanding during this time.

1 REPLY 1

Ashley_Validity
Administrator
Administrator

The products impacted by the outage, DemandTools V, DemandTools Elements, and GridBuddy Connect, are back online as 2:50 pm EST 9/24/2024