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Community platform migration in progress IMPORTANT NOTICE

We're upgrading to a new community platform to serve you better. During this transition, posting will be unavailable from June 11 through June 15. You can still browse existing content during this time.


Have questions in the meantime? Contact Support

Community Members will receive an email with access instructions on June 16

Forum Posts

DefaultObj error

I saw this error often after upgrading to the latest DemandTools 5.50 version. I used a saved scenario to import a list (update or upsert match conditions); I never saw this error before. I tried to use it without the scenario, but I still got this e...

ppzzyytt_0-1780499702537.png
ppzzyytt by Contributor
  • 44 Views
  • 1 replies
  • 1 likes

Dark Theme in DemandTool V

Not having a dark theme for a desktop tool is really primitive. While background with grey text is an assault on eyes and not at all accessibility friendly.

THEAKM by Observer
  • 84 Views
  • 1 replies
  • 1 likes

Is Validity currently down?

Hello!  We updated to the new 5.50 version and things seemed to be working well for half an hour or so, then it just ceased to work.  Nobody on our team can log into https://my.validity.com/, and after logging out and back into DemandTools we just ge...

eKapalka by Enthusiast
  • 323 Views
  • 4 replies
  • 1 likes

Demand Tools V 5.50 availability

Hi, The SFDC team have completed the PKCE upgrade, we were told in an email that we should upgrade to v5.50, is this version now available? It was supposed to go live at 12pm ET on the 7th May. Just checked the latest version and it says we have the ...

jsteel by Enthusiast
  • 359 Views
  • 2 replies
  • 2 likes

External Client Apps for DemandTools - Sandboxes

I had a question about the help article covering the new security changes that require ECAs to be installed for DemandTools. The article includes separate links for sandboxes, and I wanted to clarify when those steps need to be followed. Does this on...

Murphybp79 by Frequent Contributor
  • 318 Views
  • 1 replies
  • 1 likes

How to update a field on a related list?

Hello,I have a related object called account domain want to insert/update the domain field. The object only has an account name field, which is a lookup field that relates to the account object. How to use DemandTools to update the domain field?Thank...

ppzzyytt by Contributor
  • 431 Views
  • 6 replies
  • 1 likes

Logfile Path Feature

Hello Validity Community,On Demandtools 2.91, there was an option for us to select a LogFile Paths. That way, after the records gets merged, updated, and/or deleted, it automatically records and tucks the LogFiles in a correct folder for Production, ...

jleung by Enthusiast
  • 3112 Views
  • 3 replies
  • 2 likes

Counter for round robin alignment

Hello Team,For one of our countries, we currently have two BDRs assigned. We would like all new records to be distributed evenly between BDR1 and BDR2.Specifically, if the first lead is assigned to BDR1, the next lead should go to BDR2, followed by B...

Sweta by Observer
  • 425 Views
  • 3 replies
  • 0 likes

Match to social security number not working

I'm trying to match a list to current contacts on social security number.  Most contacts have the social security number, but it's not being recognized during the match process.  It is an encrypted text field and I have the list set as text with in t...