0 of 0 API calls
I am an admin in Demand Tools. We have millions of remaining API calls available, but one of my standard users is seeing 0 of 0 API calls available. Why would this happen?
Forum Posts
Display the Error Messages on the Preview Grid below by following this guide. - Link not working
Getting this message on the Import: Preview page.0 records successfully updated.45 records errored when updating to Salesforce. Display the Error Messages on the Preview Grid below by following this guide.Can you please share the link to this guide. ...
How to merge only Contacts who donated in the last 3 years
I’m trying to set up a Dedupe scenario in DemandTools v5.45.3.0 where I only merge Contacts who have donated in the last 3 years.My goal:• Object: Contact• Criteria: Only include records where the Contact has at least one Closed Won Opportunity in th...
Import trying to write to a formula field
I downloaded the latest version of DT - 5.46.1.0 - and am now having problems with an import that I haven't had before. I have a field in my spreadsheet called "Company" and I use it to match on the Contact, Lead & Account Object. On the Contact ob...
Filter with relative reference to be able to update directly in one step
Hi, I want to assign the account owner to all contacts that have a different owner than the directly linked account. I want to handle this with one Demand Tools job, not via contacts.So far, my only option is to do this with a Match job followed by a...
How to Add Record ID Fields to Activities Created on the Winning Record After Dedupe
Hello,I’m using DemandTools dedupe and I’m wondering if there’s a way to include record ID fields in the Activity that gets created when using the MergeOption.Here’s what I’m trying to do:• When I run a dedupe job, DemandTools creates an activity (e....
Is anyone having issues signing in?
Hello. I have been using DT (the legacy version before DT5) for about 15 years. My user and password was always saved and I simply did MFA. Suddenly I am no longer saved and cannot sign in even with my SF PW and SF token after it.I then attempted the...
Combining field values from multiple non-winning records
A common concern we hear with Deduping records is the ability to retain valuable information from the same field across multiple records when merging. The initial solution for this within DemandTools was the Field Copy Unique Field Rule in Dedupe. Fi...
Resolved! Allow Blank Override
Hello, I am trying to get a better understanding of "Allow Blank Override" for imports. What resources do you recommend? Thank you! Gilbert Hernandez
Connect to Salesforce Sandbox error
Hello,When I try to log in DemandTools from my Salesforce Sandbox, it says the username and password are wrong. I can login through Salesforce webpage, but when I connect a new CRM through DemandTools, it gives me the error. I use DemandTools 5.45.1 ...
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Read the DemandTools 5.46 Release notes (October, 2025)
