I am getting an error message when trying to merge contacts this was not happening before Error message: Cannot invoke "com.validity.salesforceclient.api.Field.getType()" because the return value of "java.util.Map.get(Object)" is null
Currently running into an issue with versions of Validity Demand Tools. Once it is downloaded on my Mac machine, it will not open or allow me to login. I have redownloaded it many times from the MyValidity website and it is still the same issue. I us...
I am an admin in Demand Tools. We have millions of remaining API calls available, but one of my standard users is seeing 0 of 0 API calls available. Why would this happen?
Getting this message on the Import: Preview page.0 records successfully updated.45 records errored when updating to Salesforce. Display the Error Messages on the Preview Grid below by following this guide.Can you please share the link to this guide. ...
I’m trying to set up a Dedupe scenario in DemandTools v5.45.3.0 where I only merge Contacts who have donated in the last 3 years.My goal:• Object: Contact• Criteria: Only include records where the Contact has at least one Closed Won Opportunity in th...
I downloaded the latest version of DT - 5.46.1.0 - and am now having problems with an import that I haven't had before. I have a field in my spreadsheet called "Company" and I use it to match on the Contact, Lead & Account Object. On the Contact ob...
Hi, I want to assign the account owner to all contacts that have a different owner than the directly linked account. I want to handle this with one Demand Tools job, not via contacts.So far, my only option is to do this with a Match job followed by a...
Hello,I’m using DemandTools dedupe and I’m wondering if there’s a way to include record ID fields in the Activity that gets created when using the MergeOption.Here’s what I’m trying to do:• When I run a dedupe job, DemandTools creates an activity (e....
Hello. I have been using DT (the legacy version before DT5) for about 15 years. My user and password was always saved and I simply did MFA. Suddenly I am no longer saved and cannot sign in even with my SF PW and SF token after it.I then attempted the...
A common concern we hear with Deduping records is the ability to retain valuable information from the same field across multiple records when merging. The initial solution for this within DemandTools was the Field Copy Unique Field Rule in Dedupe. Fi...
Read the DemandTools 5.46 Release notes (October, 2025)
