cancel
Showing results for 
Search instead for 
Did you mean: 

Permanent Reload Loop

andreworender
Observer

When logging into Brite Verify - after entering my credentials - I get stuck in an endless refresh loop.  I have tried deleting browsing data and cookies.  I have tried every browser.  I have tried logging in through recommended websites.  I am unable to access Brite Verify.  

1 REPLY 1

AnthonyValidity
Validity Team Member
Validity Team Member

Hi @andreworender ,

I'm sorry to hear you're running into this.  For this issue, please open a case with Support. You can do this by going to this link: https://mycommunity.validity.com/t5/custom/page/page-id/SupportPage-CreateNewTicket-v2

Any screenshots would also be helpful.

Regards,

Anthony Lardiere Jr

Sr. Customer Success Manager

Validity