0 of 0 API calls

[ProdOps]

I am an admin in Demand Tools. We have millions of remaining API calls available, but one of my standard users is seeing 0 of 0 API calls available. Why would this happen? 

[Pugs_Validity]

@ProdOps - Thank you for reaching out. We've opened a support ticket to investigate this beahavior for you, they will be in touch shortly.