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Demand tool installation

VenkatPalla
Explorer

We are facing an issue with the installation of the Demand Tool on our server VID. As per The installation guide the process requires uploading a certificate upon login. However, we are unable to log in directly to the server; instead, our users access it via a virtual machine.
Could you please provide assistance or guidance on how to proceed with the installation for VID?

1 REPLY 1

Pugs_Validity
Validity Team Member
Validity Team Member

Hey @VenkatPalla, please submit a support request for installation assistace via the Support button at the top of the page and a member of our Support team will be in touch shortly to assist. Thanks!