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Forum Posts

Connect to Salesforce Sandbox error

Hello,When I try to log in DemandTools from my Salesforce Sandbox, it says the username and password are wrong. I can login through Salesforce webpage, but when I connect a new CRM through DemandTools, it gives me the error. I use DemandTools 5.45.1 ...

ppzzyytt by Enthusiast
  • 1221 Views
  • 2 replies
  • 0 likes

Suggestion for the Winner Rule.

Hi All,We have a scenario, and it is "We have duplicate records that is created at the same time with same values in all the fields." We want to merge in one, so we by default all the winners rules that Newest One or Oldest One is failed to decide th...

is DT V Slow to load?

Is it me or is DT V becoming slower to load with every update?  It feels like it takes a good minute or longer or so to Launch from clicking the icon on my desktop

JrojasBT by Explorer
  • 6473 Views
  • 7 replies
  • 3 likes

Alphabetical sort

Seeing there is no search/find function to look trhough grid data in dedupe, is there a way to sort alphabetically? 

Jake_G by Observer
  • 1074 Views
  • 1 replies
  • 1 likes

Error message: Range [1, 0) out of bounds for length 1

Do you know how to fix the error message above? I have a spreadsheet that is giving me this error message and it looks identical to all of the other spreadsheets that have been uploaded with no issues. I don't know what it is I need to fix on my spre...

KimJ by Observer
  • 796 Views
  • 1 replies
  • 0 likes

How to setup DupeBlocker Rule on Lead Conversion?

Hi all - How do you recommend using the DupeBlocker scenarios to block duplicates being created from Lead Conversion?I've been trying to configure the Lead to Account and Lead to Contact scenarios but I'm unable to block lead conversion. Is the right...

New DemandTools Training Sessions + Updated Schedule

We’re excited to announce the upcoming DemandTools traing schedule! As part of our commitment to helping you make the most of DemandTools, we’re bringing back our popular standard DemandTools Academy sessions focused on cleansing and maintenance and ...

5.45 Release Webinar

Hi, I would like to invite my staff to the 5.45 Release webinar on April 15th, but can't seem to find a page to send them to.   Can you please provide a link so I can forward to them?  Thanks,Robin

rmtrela by Observer
  • 804 Views
  • 1 replies
  • 1 likes

Account Matching Rule Advice

Hi all - If I wanted to use DupeBlocker to catch duplicates for Accounts based on just the Account Name and Website, how would you recommend to setup the Scenario Rules? Ideally we are looking to fuzzy match on both of these fields but I am not sure ...

mdosanjh by Explorer
  • 1160 Views
  • 1 replies
  • 0 likes