Just thought I would post this to help anyone having this issue since we spent a few days trying to find a solution. The issue we saw was that a few of our team members tried logging into the Demand Tools application with their validity account. It would sign in like everything was ok, but then stay as a white screen. When looking at the error logs, the issue showed: [error] Loading main window failed: Error: ERR_NAME_NOT_RESOLVED (-105)
If you see this issue, then this fixed our problem:
Go to the javaSettings file located at C:\Users\USERNAME\DemandToolsConfig and add the additional argument "-Dvalidity.localhost-dns=http://127.0.0.1" under the existing argument.
After adding the above argument, We were able login to Demand Tool and access the sandbox.
Another solution from DemandTools support for those who get the blank window when attempting to use G-SSO is the following:
Open you Demandtools, then open a chrome window and paste this url localhost:8080. It should load Demandtools on the browser, and let you authenticate. Once you successfully login to to your salesforce, go back to the Demandtools application, click Application>Home.
@Fireman_X, thank you for sharing this with other users - we do apologize for anyone running into this issue in the future!
Please be sure to get in touch with our Support team in the instance something like this comes up; they will be more than happy to assist. Support tickets can be opened by navigating to this page.
Another solution from DemandTools support for those who get the blank window when attempting to use G-SSO is the following:
Open you Demandtools, then open a chrome window and paste this url localhost:8080. It should load Demandtools on the browser, and let you authenticate. Once you successfully login to to your salesforce, go back to the Demandtools application, click Application>Home.
