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OAuth Error: Connecting CRM

DP
Observer

Hello,

Has anyone experienced the following error when attempting to connect your CRM account to DemandTools V?
Error Message: "CRM OAuth Error: Unknown error"

Additional Context:

  • I am logged in to my DemandTools account
  • We use OneLogin SSO
  • Attemting to connect via custom Domain
1 REPLY 1

JonG_Validity
Validity Team Member
Validity Team Member

Hi @DP, I am sorry you are encountering this error.

After reviewing this, it appears that working with our technical support team & your internal IT department is the best route to take. I was able to locate your existing support ticket - you will want to ensure that there is nothing blocking the connection between your organization and DemandTools.

I will private message you a couple of other details that may assist your IT team with this process; if those solutions do not work, I would suggest responding back to your existing ticket to let our team know & we can look into additional troubleshooting.


Regards,

Jonathan Greenip
Customer Success Manager