HI @JeanM! Thank you so much for that feedback. We are here to help! It would be great if you would send links of articles you are having trouble with to our Knowledge & Training team so they can take a look and find a way to make them easier for our newer users to use. You can send that information to email@example.com
In the meantime, if you have questions feel free to post them here! We have a lot of long time users who have registered in the community who can offer advice as well as our team of subject matter experts!