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Convert Leads to new contacts on existing accounts or to existing contacts only.

Mike-B
Enthusiast

Is there a way to convert leads into existing contacts or into new contacts on existing accounts, but not into new contacts on new accounts?

I was told that this can be done in the match condition settings by specifying "Leave as a Lead (don't convert)" as true, however, when I set that to true, it will not create a new contact even if there is an account match

MikeB_0-1718220999038.png

 

1 REPLY 1

Pugs_Validity
Validity Team Member
Validity Team Member

Hey @Mike-B - I know we talked about this during office hours yesterday. We reccomend using the Upsert function in Import given your use case. If you have any further questions, feel free to reach us at DemandToolsCOE@validity.com