cancel
Showing results for 
Search instead for 
Did you mean: 

Demand Tool Data Upload

Gensler_Shichy
Observer

Hi Everyone!

Whenever i am uploading data, demand tool is reading the date data as one day before the date mentioned in the file. Can anyone help me understand what i can do here?

1 REPLY 1

AnthonyValidity
Validity Team Member
Validity Team Member

Hi @Gensler_Shichy ,

Is your Salesforce Time Zone East of GMT?  This is a known issue and a ticket is created in your name.  There are two workarounds that Support has provided:

  1. Offset the dates in your spreadsheet so that it is a day off the actual date.
  2. Change your time zone in Salesforce.
Anthony Lardiere Jr
Senior Customer Success Manager