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Use Case: Deleting Records with no Child Relationships

DemandTools has the powerful ability to reference objects up to five hierarchly levels above a given object. This is invaluable to be able to reference fields on related objects. One use case that comes up often, is the need to clean up records with ...

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What happens to the contact's USER record(s) when a contact is merged?

Hi, I am trying to understand what happens to the contact's USER record(s) when a contact is merged? For example,  if the loser contact record has a USER record associated with it, is the USER record now assigned to the winner record?And in that vein...

NA by Frequent Contributor
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Resolved! Import Error Message - Required fields are missing: [LastName]

I did an import of @ 150 records and most when in to Salesforce.  However 31 of them errored with the message of Required fields are missing: [LastName].  All 31 rows have Last Name field and I've checked the .xlsx file and there are no extra spaces ...

lcmonroe by Enthusiast
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  • 2 replies
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Field Mapping

I have a comment field in my Salesforce object, but it doesn't show when mapping in Demand Tools. I've checked the security and there aren't any issues there. 

Lriebow by Observer
  • 471 Views
  • 1 replies
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Resolved! Dedupe Module - Order in which duplicate groups appear

I have always wondered what are the factors that decide the order in which duplicate groups appear. Does anyone know? For example, if I run a Dedupe scenario for the Contact object, I might see the duplicate group for "Crystal Geyser" and "Crystal Ge...

jramirez by Contributor
  • 829 Views
  • 1 replies
  • 1 likes

Salesforce Governor Limits When merging

 I’m consistently receiving emails stating that “An Apex resource warning was triggered during a merge operation.” This occurs whenever I perform Contact merges, and as a result I am having to restrict to 8 records at a time not to exceed 100 number ...

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Julie by Enthusiast
  • 653 Views
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Error when using dedupe

I am getting an error message when trying to merge contacts this was not happening before Error message: Cannot invoke "com.validity.salesforceclient.api.Field.getType()" because the return value of "java.util.Map.get(Object)" is null

Julie by Enthusiast
  • 635 Views
  • 1 replies
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Validity Demand Tools not opening after Downloading on Mac

Currently running into an issue with versions of Validity Demand Tools. Once it is downloaded on my Mac machine, it will not open or allow me to login. I have redownloaded it many times from the MyValidity website and it is still the same issue. I us...

brysonc by Observer
  • 730 Views
  • 1 replies
  • 0 likes