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DemandTools Tips and Tricks: How to save secondary contact details from duplicate records

LindsayValidity
Enthusiast

Each week, we highlight a new use case in DemandTools that we cover in the Validity Help Center. Use these tips to get more out of your DemandTools account!

How to save secondary contact details from duplicate records

As you dedupe the records in your CRM, you may find contact details on your duplicates that you want to keep. For example, you may not be sure which phone number is best for a contact, so you’d like to keep both the number on the winning record and the number on the duplicate (losing) record.

With DemandTools, you can copy the number from the duplicate record over to the winning record and keep both. Read on to learn how.

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