Hey @CRMSarah, glad to see you posting on here again! 😄
Today, the DemandTools platform can only manage warnings created by scenarios that are deployed on a single object. For DupeBlocker Lead to Contact scenarios, you would either need to manage these within Salesforce or use the DemandTools Convert module to identify those matches by using the same rules. Keep in mind that when creating a Convert scenario, you now have the ability to select a custom Winner Rule when you find multiple matched Contacts as you're creating your Match Steps.
Additionally, I would highly suggest submitting the ability to manage Lead to Contact/Account DupeBlocker scenarios within DemandTools as a feature request - I am confident our product team would love to hear your interest in this!
Hey @CRMSarah, glad to see you posting on here again! 😄
Today, the DemandTools platform can only manage warnings created by scenarios that are deployed on a single object. For DupeBlocker Lead to Contact scenarios, you would either need to manage these within Salesforce or use the DemandTools Convert module to identify those matches by using the same rules. Keep in mind that when creating a Convert scenario, you now have the ability to select a custom Winner Rule when you find multiple matched Contacts as you're creating your Match Steps.
Additionally, I would highly suggest submitting the ability to manage Lead to Contact/Account DupeBlocker scenarios within DemandTools as a feature request - I am confident our product team would love to hear your interest in this!
