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Forum Posts

What is DemandTools Expert Office Hours?

DemandTools Expert Office Hours is the place to be every week to talk all things DemandTools. Solutions, answers, challenges... we've got them. Audience: If you use DemandTools on a daily basis, beginner or advanced level, you are invited! Format: We...

Field Rules for DeDupe Process

Hi everyone,I'm new to this community forum and recently started diving into using an on-demand validity tool for my salesforce business needs. I'm working on the Dedupe process and came across this option called 'field Rule'. Could anyone please gui...

Resolved! Update Created Date

Hello,Need to update created date in a handul of opportunities.I have all the permissions, yet trying both Mass Effect and Power Grid doen's work. Is this possible through Demand Tools or do I need to revert to Data Loader?Thank you,Georgina 

Modify Certification

Hey everybody!I'm sure you're tired of hearing from me by now, but I have some more exciting news for your Tuesday morning (or afternoon )!As of today, we have officially released the DemandTools V Certification test for the Modify module - this test...

Resolved! Merging accounts when not Full System admins

Hello,we are starting a merging exercise in my org and the people performing the merges of the accounts will not be full admins.  Are there any watchouts on their profile for account fields and related objects we need to be careful about to make sure...

Ariane by Enthusiast
  • 1 replies

Resolved! Export Contact Record and Related Object Records

I am attempting to export a specific contact record through DemandToolsV (v5.31.0). When exporting this contact record information I would like to export any related object records (I.E. opportunities, assets, campaigns, etc) tied to the specific con...

mastrogr by Explorer
  • 3 replies

Exporting with Tune?

Heya folks,Recently updated to the newset version of Demand Tools and ran a small weekly audit I do in Tune. I normally export the results. When I ran it this week, I noticed the bottom Export button is gone and instead, it shows me a Pivot Mode tabl...

MarkM by Observer
  • 1 replies

What time zone does Scheduled jobs run by?

Hello,I scheduled 2 jobs to run, one at 6 AM and the other at 7 AM. Checked on the jobs first thing in the morning and noticed on the last run column that the jobs had run 8 hours ago. I'm a bit confused as to the timezone the scheduled jobs run and ...

DemandTools V Import Certification

Happy Tuesday, fellow DemandTools V users!Last month I posted to announce the release of our DemandTools V certification, which we kicked off with our Fundamentals and Dedupe tests. In November, I am thrilled to let you know that we've officially rel...