How do i import special characters?
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12-11-2024 05:50 AM
We have customers all over the world and many of them have special characters in names, adresses etc. Ie ÄÅÆ etc. When i import them they turn out corrupted in the preview and in the final import to SF. Example "Göteborg" becomes "Göteborg". How can i maintain my special characters? Replacing them with english characters is not an option, we need to spell these names correctly. Usin Demandtools Elements Import
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12-13-2024 09:14 AM
Hey @egilgras - We were unable to replicate this issue at first but upon further research and testing, I believe we likely found the issue here. This appears to be an issue with Salesforce, if someone uploads a .CSV with special foreign language characters, its need to be in a CSV UTF-8 format for Salesforce to be able to import properly.
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12-15-2024 11:50 PM
Oh that makes sense, will give it a shot 🙂 Thank you!

