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Forum Posts

Preserving AccountContactRelation records for Duplicate Contacts

Hello! We rely heavily on the AccountContactRelation object. The trouble is that the non-winning Contacts' ACRs are also deleted when merging duplicate Contacts. I'm in search of creative ways to preserve, merge or store those AccountContactRelation ...

heidik by Enthusiast
  • 1004 Views
  • 2 replies
  • 1 likes

Resolved! DeDupe matching on case subject excluding reply indicator

Greetings.I am trying to figure out if it is possible to duplicate cases using the dedupe module, looking for records, where the subject may contain a reply indicator. For example, example that these two subjects should be considered as potential dup...

Resolved! Not able to select multiple objects in the import module

Hi, I am referring to the "Data Loading Workshop" video from https://www.validity.com/video-hub/ .In there you can see how the guy is selecting multiple salesforce object to match for the upsert operation. I also have seen other users being able to d...

kosta by Enthusiast
  • 876 Views
  • 1 replies
  • 1 likes

Resolved! Limiting the dup pairs to the ones with only two duplicate record

 Hi, we have a situation that when there is only two records in a dup pair - the winner is clear.If there are three or more duplicate records in a dup-pair, it usually means something requires human intervention.Is there any way to make the Merge Man...

NA by Frequent Contributor
  • 1590 Views
  • 4 replies
  • 1 likes

Prevent a record as being merged as the losing record

Is anyone aware of a way to prevent a record from being selected as a losing record and merging into the winning record?  I have a situation where Salesforce syncs with another application which has duplicate records that we can't merge.  So, if the ...

sakme by Observer
  • 761 Views
  • 1 replies
  • 0 likes