Hello,I am using Validity’s software to identify duplicate records in my non-profit's Salesforce CRM. When merging using Validity/Demand Tools, it is dropping the non-winning contacts’ alternate information. Is there a way to keep validity from doing...
Question: When two contacts, from two different households, are merged, what happens to the losing contact's household? Thanks.
Hi Everyone, Exactly one month ago, our team had the pleasure of attending Salesforce World Tour London 2025 to learn the future of Salesforce, powered by AI. Key highlights from the event included innovations like Data Cloud, Einstein Copilot Stu...
Is anyone aware of a way to prevent a record from being selected as a losing record and merging into the winning record? I have a situation where Salesforce syncs with another application which has duplicate records that we can't merge. So, if the ...
Would like to know how to maximize the accuracy of a match against Contacts.
Hi Everyone, I know many of you have been using DemandTools for a while to maintain exceptional data hygiene, because clean, reliable data is essential for accurate reporting and a strong customer database. Have you ever found it challenging to dem...
Does anyone know if Demand Tools V will work with the Slate CRM? We have always thought that it just worked with Salesforce, but someone indicated that it might work with Slate as well. I'm just trying to find some kind of verification about that.
Question: If the field rule for a field says Newest Record and the newest record's value is Blank (or Null, etc.) but the winner record has a value.... would the blank or null overwrite the value that is on the winner record, assuming the winner reco...
How do i check the license expiration for the renewal? I thought it was under Application-> About but i can't see when my product license expires again.
Hi Everyone,Starting this week, our team will be sharing helpful tips that highlight how other customers are successfully using DemandTools.To kick things off, I’d like to share a recent inquiry from one of my customers, a Salesforce admin who manag...
