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is DT V Slow to load?

JrojasBT
Explorer

Is it me or is DT V becoming slower to load with every update?  It feels like it takes a good minute or longer or so to Launch from clicking the icon on my desktop

7 REPLIES 7

AnthonyValidity
Validity Team Member
Validity Team Member

Hi @JrojasBT ,

I'm not experiencing that personally.  If you think that the load time is taking longer, and is not acceptable, please feel free to reach out to Support using this form.

We want to be sure that your instance of DemandTools 5.x is running properly.

Anthony Lardiere Jr

Sr. Customer Success Manager

Validity

cj_malwarebytes
Frequent Contributor

I also have the exact same problem each time I need to do an update.

Hi @cj_malwarebytes ,

Do you mind reach out to Support using this form.  I'd like to evaluate your issue to see what's going on.

Regards, 

Anthony Lardiere Jr

Sr. Customer Success Manager

Validity

Hi Anthony,

Happy Friday and thanks for your response, I just submitted a ticket now.

Thanks,

Carlos

 

 

JrojasBT
Explorer

I have created a ticket as well

LisaJohnson_WMU
Observer

For me, DemandTools is not necessarily slow to load upon first opening, but any screens that involve reading objects/fields from our system are taking several minutes to load. Will put in a ticket.

@LisaJohnson_WMU - It can take some time for the metaproperty of your Salesforce to load the first time in the module when a new session is started but I still wouldn't anticipate it taking several minutes so please be sure to open a support ticket if that's the case. Seprately, to help with performance, we do always recommend you close your DemandTools session at the end of every day, as leaving the program running for an extended period of time can degrade performance.