08-03-2023 05:58 AM
08-03-2023 07:29 AM
Hi @JrojasBT ,
I'm not experiencing that personally. If you think that the load time is taking longer, and is not acceptable, please feel free to reach out to Support using this form.
We want to be sure that your instance of DemandTools 5.x is running properly.
08-04-2023 06:37 AM
I also have the exact same problem each time I need to do an update.
08-04-2023 07:39 AM
Hi @cj_malwarebytes ,
Do you mind reach out to Support using this form. I'd like to evaluate your issue to see what's going on.
Regards,
08-04-2023 07:47 AM
Hi Anthony,
Happy Friday and thanks for your response, I just submitted a ticket now.
Thanks,
Carlos
08-04-2023 07:51 AM
I have created a ticket as well
2 weeks ago
For me, DemandTools is not necessarily slow to load upon first opening, but any screens that involve reading objects/fields from our system are taking several minutes to load. Will put in a ticket.
2 weeks ago
@LisaJohnson_WMU - It can take some time for the metaproperty of your Salesforce to load the first time in the module when a new session is started but I still wouldn't anticipate it taking several minutes so please be sure to open a support ticket if that's the case. Seprately, to help with performance, we do always recommend you close your DemandTools session at the end of every day, as leaving the program running for an extended period of time can degrade performance.
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