Launching Validity error

[AnneMargarette]

Trying to launch the tool but gets this error. If I have to download the latest version to fix this, shouldn't I be notified to download the latest version instead of an error?

[AnthonyValidity · Accepted solution]

Hi @AnneMargarette ,

Did you open a ticket about this?  You are correct.  Normal behavior is that you receive a notification to upgrade to the new version.  Receiving an error is not expected behavior.  

If you have not opened a ticket yet with Support, I highly recommend doing so even before upgrading so they can take a look.

[AnneMargarette]

Thanks!

[AnthonyValidity]

My pleasure 🙂