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New fields not appearing in mapping

megaughan
Explorer

I created new fields in Salesforce Contacts and Leads. When I try to Import data and automap, the new fields are not available Is there a delay in synching the systems? Is there something I can do to make it check for new fields in Salesforce?

Thanks,
Mary

5 REPLIES 5

Murphybp79
Frequent Contributor

You can click on the Settings (Gear Icon) then select "Refresh Metadata" and it will pull in the new fields. 

Murphybp79_0-1733523466282.png

 

Thank you for answering. Refresh Metadata isn't one of the Settings options and it's not under General Settings. I'm using Elements, so perhaps it's different. 

 

megaughan_0-1733525540136.png

 

Pugs_Validity
Validity Team Member
Validity Team Member

@megaughan - You'll want to make sure you are on the latest version of DemandTools to see all of the latest features as @Murphybp79 reccomended but a quick log out and log back in will otherwise solve for newly added metadata. 

egilgras
Explorer

Hi! Same issue for me. Just created a new field on users and want to load data to it, but cant find it in the mapping. Also using Elements and dont see a "refresh metadata" option

Murphybp79
Frequent Contributor

@egilgras If you close DemandTools and reopen it, it should pull in the updated fields.