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Navigating the Community

Validity Team

As you will see in the image below, we have a few different ways that you can receive support while within the Community.

Help Center – quick links will get you right in to the Product Help sections that you are looking to access.


Community – looking to access a specific forum or for Help specifically about the Community itself? Simply click on the Community drop down list and chose your adventure.


Support – need to file a ticket? Try doing a search 1st. If that does not wok then select the “Create a Support Ticket option to do just that.



This is just the start of things that you can do on the Community. Interested in learning more? Choose one of the links below to learn more about the Community. This is far from an all-inclusive list of the features and functionalities, but will definitely help to get you started!

Terms & Conditions

Customer Community Rules and Guidelines

How to log in and create a username

Navigating the Community

How to write a post

Validity Team Member introductions

How to upload an Avatar

Personalizing your profile

Subscribe to a Forum

Community Badges