Since our org migrated to Hyperforce in February, the auto-merge scenarios (for contacts) have been broken. We contacted support and they say they know there is an issue with Hyperforce.
How do I get this escalated since I am paying for a product that does not do what it is supposed to because of a bug in DupeBlocker?
Hey @MarcDBehr & @MC - We apologize for the inconvenience as we continue to work on getting the issue resolved. @MarcDBehr - We will continue to provide updates as we have them via the support ticket that you already have open with us. @MC - I've gone ahead and created a support ticket for you so that we can continue to update you on the reported issue as well as more information becomes availlable. Appreciate both of your patience in the meantime!
