01-05-2024 03:27 AM
I intend to acquire the demand tool license for a single user for a monthly duration. However, within my organization, we have a total of 5 users. When I attempt to make the purchase, the system displays the cost for an annual subscription covering all 5 users. I would appreciate your assistance in resolving this issue, as my intention is to procure the license for a one-month period.
Solved! Go to Solution.
01-05-2024 11:21 AM
Hi Piyush,
Someone who works at Validity can give more detailed, personal information for you but looking at my contract, you pay per Salesforce license. The way I justify it is that's how many users are impacting data within your Salesforce org for you to manipulate from within DemandTools.
Hopefully, you get a response back from Validity shortly related to your particular situation.
01-05-2024 11:18 AM
Hi Piyush,
I have a created a Support Ticket# 168079 on your behalf to provide a detailed answer to your license subscription inqury. They will respond to you directly via the support ticket.
01-05-2024 11:22 AM
How did you beat me by 2 minutes? Thanks Tony!
01-07-2024 10:09 PM
Hi @Tony_Validity , Can you please provide me the link of the ticket that you created?
01-05-2024 11:21 AM
Hi Piyush,
Someone who works at Validity can give more detailed, personal information for you but looking at my contract, you pay per Salesforce license. The way I justify it is that's how many users are impacting data within your Salesforce org for you to manipulate from within DemandTools.
Hopefully, you get a response back from Validity shortly related to your particular situation.
01-09-2024 09:59 PM
hi @CRMSarah, By any chace, do you have any idea if we can purchase the single license?
01-15-2024 08:33 AM
I don't believe so, like I said, it's not based on how many people are using DemandTools, it's how many users are in your Salesforce org generating & modifying data.
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