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ppzzyytt

Hello,When I use the convert feature on DemandTools, I get the error below. Do you know how to resolve it? Thanks.could not execute batch [Timeout trying to lock table "LEAD_CONVERT_DATA"; SQL statement: update lead_convert_data set crm_account_recor...

ppzzyytt

Hello,Can I move a saved scenario from the sandbox to production? I saved the scenario and tested it in my sandbox already. Do I need to recreate a new one in production if I can't copy/move it? Thanks

ppzzyytt

Hello,When I try to log in DemandTools from my Salesforce Sandbox, it says the username and password are wrong. I can login through Salesforce webpage, but when I connect a new CRM through DemandTools, it gives me the error. I use DemandTools 5.45.1 ...

ppzzyytt

I found the option "Overwrite scenario and winner/field rules if they already exist". Thanks anyway.

ppzzyytt

Thanks, @Pugs_Validity. It works. I have an additional question: After sharing the scenario, if I update anything, how do I reshare/update it to another CRM? It seems that once it is shared, it can't receive the additional updates on the scenario?

ppzzyytt

@Murphybp79 I didn't find the DemandToolsData in my PC's Documents folder. Where can I find the scenario's saved location? I searched the folder in my PC, didn't find it either.

ppzzyytt

Thanks for the reply @Murphybp79 I fixed the problem today, it's a setup issue for Salesforce, not on the DemandTools side.

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