Hi, I am trying to understand what happens to the contact's USER record(s) when a contact is merged? For example, if the loser contact record has a USER record associated with it, is the USER record now assigned to the winner record?And in that vein...
Hi, we have a situation that when there is only two records in a dup pair - the winner is clear.If there are three or more duplicate records in a dup-pair, it usually means something requires human intervention.Is there any way to make the Merge Man...
Question: If the field rule for a field says Newest Record and the newest record's value is Blank (or Null, etc.) but the winner record has a value.... would the blank or null overwrite the value that is on the winner record, assuming the winner reco...
Sorry but maybe the question was not clear.I have two records (duplicates) that BOTH are portal users.I have a winner rule as described in this forum to other users, that prioritizes a portal user over a non-portal user.But what does Demand Tools do ...
Thanks. I understand. I don't think we would go that export route. I have already set-up a custom winner rule that priortizes Potal Users. The follow-up question What does Demand tools do if both records are portal users? Which record would it choos...
Fair question:Unfortunately, a member of our IT team unintentionally ran a process that created 16,000 anonymous households. The goal here is to reunite these anonymous households with the correct account that they were created from.To create the rul...