Validity Customer Community

KitK_Validity

Hi everyone,This week, I’d love to spotlight one of my favourite features in DemandTools Tune, a powerful, spreadsheet-style interface that makes visualising and fixing data issues easier than ever. No coding required, you can build your own queries...

KitK_Validity

Hi Everyone, Exactly one month ago, our team had the pleasure of attending Salesforce World Tour London 2025 to learn the future of Salesforce, powered by AI. Key highlights from the event included innovations like Data Cloud, Einstein Copilot Stu...

KitK_Validity · 06-30-2025

Hi Everyone, I know many of you have been using DemandTools for a while to maintain exceptional data hygiene, because clean, reliable data is essential for accurate reporting and a strong customer database. Have you ever found it challenging to dem...

KitK_Validity · 06-23-2025

Hi Everyone,Starting this week, our team will be sharing helpful tips that highlight how other customers are successfully using DemandTools.To kick things off, I’d like to share a recent inquiry from one of my customers, a Salesforce admin who manag...

KitK_Validity

Thank you for your question @annabelleRBS! You can apply a Field Rule to specify which field values from duplicate records should be merged into the winning record. Additionally, the FieldCopyUnique setting allows you to populate alternate field val...

KitK_Validity · 06-27-2025

Hi @droyer , As of today, DemandTools works with Salesforce and MS Dynamic CRM. That said, we are actively exploring the possibility of expanding integration to other CRM systems, and your suggestion is truly valuable to us. I strongly encourage you ...

KitK_Validity · 06-25-2025

Hi @NA Yes, the same logic applies picklist values of NULL are treated as blank. Best regards, Kit K. Fan Senior Customer Success Manager of Validity

KitK_Validity · 06-25-2025

Hi NA, Thanks for your inquiry. Since the field on the losing record is blank, and Field Rules only compares fields that contain values, the field on the winning record will not be overwritten. I hope this helps! Best regards, Kit K. Fan Senior Custo...

KitK_Validity · 08-04-2023

Hi KGif, Thank you so much for your inquiry and testing the running speed. I suggest you to log a support ticket here for our team to look into the steps you've done. Kent Fan Customer Success Manager

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