Problem with Bulk Address "No Entries Found"

[Raquel]

I managed without issue to bulk validate both emails and mobile phones. When I load a very small (5 records) test for the bulk address verification I keep getting a no entries found error? I have the following headers :
ID
Address Line 1
City
State/Province
Postal Code
Country
I have tried multiple headers.. Please advise.

[Manuel_Validity]

Hello @Raquel , thank you for posting this. I see that none of our community members has been able to reply to your post with a possible answer so I've reached out to one of our subject matter experts to see if they can find an answer for you. I hope to get an answer soon.

Thanks,

Manuel

[Raquel]

so why can no one reply?

[Manuel_Validity]

Hello again, @Raquel.

Alan Blair, one of our product managers and subject matter expert was having a bit of trouble posting a reply through his account so I am forwarding his message here:

"Thanks for using BriteVerify! From your screenshot it looks like you're importing a CSV file. At this time Mailing Address verification is only possible using either the Bulk or Real-time API. You can review the API documentation here: https://docs.briteverify.com/."

Hope this is helpful.

Thanks,

Manuel

[Raquel]

This was done through bulk. It is a bug .. we have a workaround.. see my other reply.. 

[Raquel · Accepted solution]

It seems this is a bug.. The workaround is to also validate phone or email. Unfortunately that also means you are using double credits..