Expanded Customer Services, 5.30.0 Release notes, new Accepted Solutions, Webinars, Office Hours, Dreamforce and more! Read below and learn more today!
Customer Success Updates
Great News! We have expanded our CSM support to offer general use case assistance and answer product functionality related questions for all customers. Simply email the CSM teams via the following email aliases to receive expert guidance on DemandTools, BriteVerify, GridBuddy and GridBuddy Connect.
- DemandTools: demandtoolsteam@validity.com
- BriteVerify: briteverifyteam@validity.com
- GridBuddy and GridBuddy Connect: gridbuddyteam@validity.com
- Technical issues should continue to be directed to: support@validity.com
New Features & Product Updates
DemandTools Version 5.30.0 Just Released (8/29)
Product Feedback & Feature Requests
Submitting product feedback and feature requests has become easier than ever. Simply Log into My Validity and follow these simple instructions to share your feedback directly with our product team and get visibility into ideas other users have submitted.
Community Updates
Top 5 Accepted Solutions in the DemandTools Forum:
- Dedupe: Soft or hard delete?
- Dedupe Account Name with "The Group" x "Group" x "...
- Accessing Log files - AppData folder
- County Field - populate with zip code
- Modify Field for Tagging data that needs to be reviewed
Or you can View all Accepted Solutions in the DemandTools forum by clicking here!
Also, please check out the new "Did you Know" thread on the DemandTools forum, and share your Industry and Product knowledge today!
* Accepted Solutions are answers to questions asked on the Community forums.
Upcoming Events & Webinars
Webinars
Make sure to click on the below button to check out all of our past Data Insight Webinars!
Validity Sponsored Events
Validity is sponsoring Dreamforce — and we can’t wait to see you there! If you (or someone from your team) is attending, make sure to stop by booth #1026 to chat with the team, win some prizes, and enter our raffle. And don’t forget to add our session to your agenda. Check out our Dreamforce page for the ways you can connect with Validity at the event: HERE
Customer Knowledge & Training Updates
DemandTools Module Training Series
We continue to offer weekly training sessions on the key modules of DemandTools. Check out our Training Calendar and register today!
DemandTools Office Hours
In addition to our weekly training sessions, we also offer weekly Office Hours sessions hosted by our fabulous CSMs. Feel free to hop on and ask questions about the tools or data management best practices, let us know what issues you're experiencing, or tell us how the DemandTools Suite has enabled you to solve a problem! Register today!
Expand your knowledge with these new resources!
eBook: Are You Ready for AI?
AI technology can only be as effective as the data it’s fed, so CRM users need to ensure their data is updated, clean, and high quality to realize AI’s full benefits. Read our guide on how to prep your CRM data for AI and other emerging technologies HERE
Video Quick Tips: DemandTools File Edition
Looking for a faster way to eliminate duplicates from your Excel and CSV files? Check out our latest video on DemandTools File Edition below:
Thanks for reading. If you have any questions, or if you would like to let us know what you think of the NEW Newsletter format, please comment below.
