Object to Dedupe dropdown does not give me the account option

[bhare1357]

Hi all - what I put into the subject is what's happening to me - I'm trying to find accounts where a particular field is the same - so thought I would dedupe on that field. The thing is when I get to the object to dedupe dropdown - I don't get account option - could that be a permissions issue?

[bhare1357]

update - I think I found a better module to run - MATCH - but still would love to know why I couldn't find accounts when using the dedupe module - thanks!

[JonG_Validity · Accepted solution]

Hi @bhare1357 - Happy New Year! I am sorry that you're unable to select Accounts as the object to Dedupe. As long as you at least have view permissions for the Account object, I would expect that to be visible for selection. Although Match is a great solution to get around this, I would like our support team to investigate this further.

I have opened a support case on your behalf for our team to review and troubleshoot - Please keep an eye out for further communication from our team.

[bhare1357]

Hi Jonathan - thanks for the info - will be watching for support - thanks again!