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What happens to the household when two contacts are merged?

NA
Frequent Contributor

Question:  When two contacts, from two different households, are merged, what happens to the losing contact's household?  Thanks.

1 ACCEPTED SOLUTION

Pugs_Validity
Validity Team Member
Validity Team Member

@NA - The losing household would become "Anonymous". For household accounts, we reccomend deduping on accounts first, then delete the anonymous accounts after the fact. I will email you an outline of the suggestesd process. 

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3 REPLIES 3

Pugs_Validity
Validity Team Member
Validity Team Member

@NA - The losing household would become "Anonymous". For household accounts, we reccomend deduping on accounts first, then delete the anonymous accounts after the fact. I will email you an outline of the suggestesd process. 

Can you please also email this to me? thank you!

NA
Frequent Contributor

Thanks - That was what I thought - so would you say that in one sense it would be better to merge households first and then merge contacts? This would limit the creation of these anonymous households?