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Community platform migration in progress IMPORTANT NOTICE

We're upgrading to a new community platform to serve you better. During this transition, posting will be unavailable from June 11 through June 15. You can still browse existing content during this time.


Have questions in the meantime? Contact Support

Community Members will receive an email with access instructions on June 16

Forum Posts

Match to social security number not working

I'm trying to match a list to current contacts on social security number.  Most contacts have the social security number, but it's not being recognized during the match process.  It is an encrypted text field and I have the list set as text with in t...

I am looking to do a merge but just on related records

I keep having a need to move all the child records from one account to another account but not do emerge on the actual account. I don't want data from the loser being added to the winner. I just want all the related records moved from one account to ...

kbrill by Observer
  • 391 Views
  • 1 replies
  • 0 likes

Are Field Rules stored in human-readable files?

Hello!  I have a pretty complex set of field rules for merging contacts, and I need to repeatedly make some mass changes to it.  The entity has 700+ fields and we're using ~300 of them, and out of those I'll probably need to update 120 or so Custom S...

eKapalka by Enthusiast
  • 377 Views
  • 1 replies
  • 1 likes

Java Certificate

I'm receiving error "Java Certificate Error Upon Login" when attempting to load DemandTools V, where do I obtain this missing certificate?

LAvery by Explorer
  • 6697 Views
  • 5 replies
  • 0 likes

Why not Minot?

Hello!  I'm a DemandTools newb trying to load a CSV spreadsheet of name and address data to Salesforce.  I'm having issues with the "State Match - Long" Transform.  In the CSV file, I have a column of two-letter state codes that I'm loading to a cust...

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ChrisR by Explorer
  • 586 Views
  • 3 replies
  • 0 likes

Error in : Dedupe: Match Records

Hi!When I get into "Dedupe: Match Records" screen and click on the button "Manage Merge", after a few seconds I get this error:An unexpected error occurred. Please include this ErrorId if you contact support: 708321844-160792 (520946729)This error ha...