Hello, and welcome to the Validity Community Email Solutions forum! My name is Catie, and I am one of the technical support agents for our email products. I'm so glad you're here and look forward to learning with you!
I wanted to make my first post a...
@JFeldman hello! Great question - in addition to the community, we have two other resources I'd like to highlight for you. The first is our extensive Help Center, which you can actually access straight from the community!
There you will find hundere...
@APL hello! My name is Catie and I'm a senior email support representative here at Validity and I wanted to jump in.As Julie mentioned, the absolute best way to remove spam traps from your sending lists is to ensure that you have a solid and consiste...
@Maggie my recommendation would be to reach out to SFMC to find out why exactly they are blocking those email addresses - they are real inboxes so I'm surprised that SFMC would refuse to send to them. If they come back with any questions, you can alw...
@Maggie in the previous situation, it looked like there was just a delay in the spam test showing up. It sounds like this case might be a little bit different - based on what you're saying it sounds like SFMC is blocking your test addresses - is that...
@MalcolmAldridge you need to send a minimum of 200 emails to both Microsoft and Yahoo per month in order to avoid the "warning" on this particular metric. Please let me know if I can answer additional questions!
