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Resolved! Merging accounts when not Full System admins

Hello,we are starting a merging exercise in my org and the people performing the merges of the accounts will not be full admins.  Are there any watchouts on their profile for account fields and related objects we need to be careful about to make sure...

Ariane by • Enthusiast
  • 2538 Views
  • 1 replies
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Resolved! Export Contact Record and Related Object Records

I am attempting to export a specific contact record through DemandToolsV (v5.31.0). When exporting this contact record information I would like to export any related object records (I.E. opportunities, assets, campaigns, etc) tied to the specific con...

mastrogr by • Explorer
  • 2637 Views
  • 3 replies
  • 2 likes

Exporting with Tune?

Heya folks,Recently updated to the newset version of Demand Tools and ran a small weekly audit I do in Tune. I normally export the results. When I ran it this week, I noticed the bottom Export button is gone and instead, it shows me a Pivot Mode tabl...

MarkM by • Observer
  • 1038 Views
  • 1 replies
  • 0 likes

What time zone does Scheduled jobs run by?

Hello,I scheduled 2 jobs to run, one at 6 AM and the other at 7 AM. Checked on the jobs first thing in the morning and noticed on the last run column that the jobs had run 8 hours ago. I'm a bit confused as to the timezone the scheduled jobs run and ...

Blessing by • Enthusiast
  • 1942 Views
  • 3 replies
  • 0 likes

DemandTools V Import Certification

Happy Tuesday, fellow DemandTools V users!Last month I posted to announce the release of our DemandTools V certification, which we kicked off with our Fundamentals and Dedupe tests. In November, I am thrilled to let you know that we've officially rel...

Resolved! Import Data Error; how do you troubleshoot?

I am using the Import: Data Mapping and I am importing a file to update fields.  I do this all the time with no issues but when I pick update, map the fields needed and pick the Opportunity ID as key; Always update and allow blanks to override.When I...

Resolved! looking for previous Mass impact option

I have used Demand Tools for many years and recently updated to the new version.  I figured out that Mass Impact is now Modify but there is one thing I did with Mass Impact that I am having trouble reproducingWhere is the option to update the record ...

Ariane by • Enthusiast
  • 3221 Views
  • 4 replies
  • 3 likes
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